Standard Terms & Conditions for our Self-Catering Houses

Please read the following. If there is something you then need to discuss please contact us at, we will do our best to be flexible to accommodate your requirements.

Terms & Conditions for our Self-Catering Houses

We do hope you enjoy your stay in one of our houses and keep coming back as others do.



By using this website and the Tynrhyd Retreat online booking service you are agreeing to be bound by the Terms and Conditions detailed below which form the basis of your contract with Tynrhyd Retreat. In the Terms & Conditions set out below, “you”, “your”, “Hirer” refers to all persons named on the booking, which includes any individual(s) subsequently added or substituted at a later date. “We”, “us”, “Owner/s” and “our” all refer to Tynrhyd Retreat.

Unless otherwise agreed at the time of your booking and confirmed in writing by us on your booking confirmation, Tynrhyd Retreat comprising Tynrhyd Cambrian, Pumlumon, Barcud, Tynrhyd Farm House and Exclusive use of Tynrhyd Retreat are let on the following terms and conditions:


The contract entered is between Gareth Price (the Owner of Tynrhyd Retreat) and the person completing and signing the Booking Form (the Hirer) and/or paid for the booking.

The contract is not effective until the required payment has been received and confirmation sent from the Owner to the Hirer.


Bookings cannot be accepted by:

Persons under the age of 21 years

Parties where the majority of members are under 21 years (except families or supervised groups)

The person who signs the booking form will be treated as doing so on behalf of and with the consent of all the persons for whom the booking is made. That person will be responsible to us for full payment of the price (including any cancellation or alteration charges) of the holiday booked.

You are considered to be the group leader and must be over 21 years old. You are responsible for the payment of the booking, the safety of the group and the general housekeeping of the property during the stay.

Provisional bookings must be confirmed within 24 hours of booking by paying a non-refundable deposit of no less than 30% of the total booking value. We may extend this period at our discretion.

Bookings made via our online system remain provisional until confirmed by us.

We aim to respond to all booking requests within 24 hours.

The balance of your booking must be received at least 8 weeks prior to your holiday start date.

If Tynrhyd Retreat does not receive the balance on time we reserve the right to cancel the booking, retain deposit and levy charges.

A returnable damage deposit of £450 is payable with your final balance payment and at the discretion of the owners, may be applied on a per house basis.

The Owner reserves the right to ask You and any member of your party for certified photographic ID to confirm the same, copies of which may be retained by the Owner for as long as is reasonably necessary.

We reserve the right to swipe your payment card on arrival. This will not result in any money taken from your account at this time. However, in the event of any damage or excessive cleaning works being required as a result of guests’ behaviour / activities not covered by the damage deposit bond, this will authorise us to take the monies owed without the need for additional consent.

Save where refusal would be unlawful, the Owner has the right to refuse any Booking, without reason.

In the case of bookings made within less than 8 weeks of your holiday start date, the full booking cost is due at the time of booking.

We accept payment by either; bank transfer; cash; card or by cheque made payable to “Tynrhyd Retreat” Our Bank Details are:

Account Name: G.Price trading as “Tynrhyd Retreat”

Sort Code: 08-92-50 (Co-operative Bank)

Account No. 68479330

Payment for overseas bookings can be made by cheque drawn on a London bank payable in Sterling to G Price or by any bank transfer to the Owners’ account (remitter to pay all charges).


2. Booking Number

The Client must comply with the maximum number of persons allowed to occupy the accommodation. If numbers are in excess of the maximum occupancy, or those agreed on booking, we reserve the right to insist on the Client vacating the property or an extra fee be charged.

3. Price

Prices are accurate at the date of publication and should be used as guidance. We reserve the right to increase or decrease our brochure, website or other advertisement prices, and our price quotation at any time according to group numbers and holiday type, prior to the owners confirming and accepting a booking.

Once you have booked, the price of your holiday is guaranteed, except that Tynrhyd Retreat may pass on to you any increases due to Government levies, tax or fuel surcharges. On any surcharges imposed, Tynrhyd Retreat will absorb an amount up to 2% of the holiday cost.

Prices that include VAT tax at the prevailing rate will be detailed at the time a payment is made, unless services are exempt from VAT.

4. Cancellation Policy

Cancellation Notification more than 8 weeks prior to holiday start date

If the cancellation is notified to us more than 8 weeks prior to the original start date, only the non-refundable deposit will be retained. Any other monies paid will be returned to you.


Cancellation Notification less than 8 weeks prior to the holiday start date If notice of the cancellation is received less than 4 weeks prior to the original start date, and Tynrhyd Retreat are unable to re-let the accommodation for the same period, the rental will be payable by you in full. Where the accommodation is re-let, the non-refundable deposit of 30% will be retained, with any other monies maybe returned to you at our absolute discretion, less any loss of income incurred by us.

Cancellation or Alteration by the Client

Cancellation of your booking must be made by You in writing and sent to the Owners at If cancellation is received in writing prior to 8 weeks before holiday start date, the deposit will be forfeited. If alteration is sought by the client and accepted by the owners, the Owners’ terms of alteration is at their entire discretion.

Cancellation or Alteration by Tynrhyd Retreat

In the unlikely event, it becomes necessary to change your booking, in total or in part Tynrhyd Retreat will inform you as soon as is reasonably possible of any necessary changes. You shall have the choice of: accepting the changed arrangements; (or purchasing another booking (and paying or receiving a refund in respect of any differences) or cancelling your booking and receiving a full refund of all payments made. Where cancellation or alteration is due to unusual and unforeseeable circumstances beyond the control of Tynrhyd Retreat, the consequences of which could not have been avoided even if all due care had been exercised, we will return all money paid to us or offer you an alternative holiday. We reserve the right to make minor alterations to holiday arrangements without incurring any liability, such as change of accommodation or service.

We would strongly advise you to consider taking out a Holiday Cancellation Insurance Policy.

5. Check-in and Check-out

Your accommodation should be available to you from 4pm on the day of arrival and must be vacated no later than 10am on the day of departure. Early arrival for check in may be available; with prior agreement however, fees may apply. Please email for further details.

Late Check-Out Fee

We reserve the right to apply a late check-out fee, where i.e late check-out is available and agreed with management, at a rate from £25 per room. This rate is at the entire discretion of management and will vary according to booking type, requested late check-out time and actual check-out time.

6. Advertisement of the Property

6.1 The Owners make all reasonable attempts to ensure that the information provided in relation to the Property and services are accurately stated on all literature, including the Website.

6.2 The advertisement of the Property is intended to create a general idea of the

Property and whilst all reasonable efforts have been made by the Owners to ensure that information on the Website about the Property and its facilities and services is kept up to date, there may be some differences between the description on the Website and the actual state of affairs at the start of the Rental Period. In these circumstances, the Owner does not accept any liability to You unless the relevant information has been previously verified to You in writing, by the Owner or the Owner’s Representative.

6.3 Where the Owner has suggested local attractions, these are provided for information purposes only and the Owner cannot be responsible for any lack of availability of local attractions during the Rental Period.

7. Right of re-entry and right to evict

The Owner is entitled to enter the property, without providing You with prior notice in the following circumstances:

7.1 In an emergency, to include where repairs are required to be carried out due to a report made by You or damage caused by You;

7.2 Should you be in breach of any of these Conditions or the Agency, the Owner or the Owner’s Representative has reasonable grounds to believe that you are in breach of these Conditions and of the Contract;

7.3 The Owner have received reports from a third party that may lead to you being in breach of these Conditions or Contract.

7.4 The Owner or the Owners Representative is allowed to enter the property to inspect it (including but not limited to where you have complained about the property). In this circumstance, reasonable notice will be given first.

7.5 Should re-entry be required on the basis that you are in breach of these Conditions, no notice of re-entry is required, and you may also be required to leave the Property immediately at the request of the Owner, in which case the Contract between You and the Owner shall terminate immediately, with no compensation or liability being owed to You by the Owner.

7.6 Should access be required pursuant to this clause 10, You agree not to obstruct the re-entry of the Owner and/or the Owners Representative (to include workmen) to the Property.

8. Parking

There is ample free parking onsite at Tynrhyd Retreat for cars, minibuses and coaches. We suggest your vehicle is kept locked and valuables are removed. We do not take any responsibility for any damage to your car or property whilst it is parked on the premises.

9. Pet Policy

For the avoidance of doubt, this policy applies to all pets and not just dogs.

If you wish to bring any pet, you must notify the Owner at the time of booking. It is your responsibility to ensure that Owners are aware at the time of booking, that you are bringing pets.

Should you bring a pet, You must comply with the following conditions:

9.1 Do not allow the pet upstairs, on the bed or other furniture;

9.2 The pet must sleep downstairs either in the utility room or another appropriate room with hard surface flooring;

9.3 You must supply your own pet bed, food and any other pet amenities;

9.4 Any fouling at the Property must be cleared up by You without delay and dispose of accordingly; inside and outside of the property.

9.5 The pet must not be left alone at the Property at any time and must go with

You whenever you leave the Property;

9.6 You must ensure that the pet is free from parasites before the Rental Date, failure to do so may incur further charges which the Owner is entitled to recover from you in full;

9.7 Where there are other properties near the house, dogs should be kept on a leash;

9.8 You must be mindful of other people and animals, in the vicinity so as not to allow your pet to become a nuisance.

9.9 A pet friendly property does not necessarily mean that the property has an enclosed garden. If this is important to You, we ask that you contact the Owner prior to entering into the Contract.

9.10 Should any of the conditions stated in clause 9 above be breached by You, the Owners have the right to deduct any sum from the Cautionary Deposit so as to deal with such breach. Should the Cautionary Deposit be insufficient to remedy such breach, the Owner of the Property shall have the right to recover any sum from You so as to make up any shortfall.

9.11 We do not take any responsibility for any accident or damage to your animal whilst it is on the premises.

10. Guests

Guests are not permitted to let or sub-let any part or all the property.

Guests are not permitted to invite non-paying guests or service providers on to the site without prior written approval by the owners.

11. Accommodation Inventory & Condition

If there are any problems about the condition of the accommodation and any inventory discrepancy, the Client should contact Tynrhyd Retreat directly.

Breakages, Missing Items, Damage and Behaviour

12. Hirer Responsibility

12.1 You accept responsibility to conduct yourself and your party in an orderly fashion while on the premises at Tynrhyd Retreat, and to not disrupt the enjoyment of others or prejudice the reputation of Tynrhyd Retreat. The holiday of any client breaking this clause shall be terminated and Tynrhyd Retreat will have no further responsibility to them. You agree that any loss or damage to accommodation or property caused by a Hirer will be recovered immediately and paid in full. You are responsible for looking after the property and its equipment during the period of hire and are expected to take good care of it. CCTV is located around the outside of the properties and also located within the Great Hall.

As the Hirer you are also accepting responsibility for the behaviour of all participants.

You agree to:

12.2 Not cause any damage to the Property, including all furniture and fixtures and fittings;

12.3 Keep the Property and all furniture, fixture and fittings in the same state as repair as to which you found them at the commencement of the Rental Period;

12.4 Leave the Property in the same state of cleanliness as that in which You found it at the commencement of the Rental Period;

12.5 Keep all furniture as you found it, so as to not remove it from the place that it was originally placed or place it back to its original place prior to the end of the

Rental Period. You will be liable for any damage caused by You in this respect;

12.6 Empty any bins and dispose of any rubbish in the outside bins provide at the

Property and following the instructions of the Owner where provided;

12.7 Report any damage at the Property not caused by You to the Owners

Representative on your day of arrival;

12.8 Report as soon as possible to the Owner, any breakages or damage caused by

You or your party during the Rental Period;

12.9 Not to undertake any repairs of any kind to the Property, furniture and fixture and fittings yourself;

12.10 Not to use the Property for any illegal purpose or take any illegal substance thereon;

12.11 Abide by the Conditions.

It is the Hirer's responsibility to ensure that the accommodation is left in a clean condition, and any breakages/damage reported to Tynrhyd Retreat and paid for. A returnable damage deposit is payable 8 weeks in advance with the balance payment, less any costs incurred for cleaning and damages not reported or paid for. Tynrhyd Retreat shall be entitled to recover from the Hirer costs for damages or losses caused by the Hirer or a third party. If the Hirer fails to do so, the Hirer must indemnify Tynrhyd Retreat against any claims (including legal costs) subsequently made against Tynrhyd Retreat as a result of the Hirer’s actions. Tynrhyd Retreat and its Owners reserve the right to terminate the holiday of any Hirer whose behaviour or that of any of the Hirer 's party is unacceptable. Any missing items from the accommodation, or breakages incurred to the accommodation will be charged back to the Hirer’s security deposit. It will be the actual cost of material plus Tynrhyd Retreat labour charged at £50 per hour.

12.12 You must report and pay for any damage caused to the property or for equipment lost, damaged, broken or stolen during the occupancy.

12.13 The use of candles, incense burners, flammable liquids/gases, camping stoves and firearms is strictly prohibited at Tynrhyd Retreat. Use of such items may result in the party being asked to leave immediately, without refund of any portion of the hire fee.

13. Your Responsibility and Behaviour

13.1 Whether a Group booking, or a booking made by or on behalf of individuals, if the behaviour of yourself or any member of a party is considered likely to cause danger, damage or offence, we reserve the right at our reasonable discretion to cancel or terminate a stay completely. If any member of Tynrhyd Retreat staff considers that the behaviour of any member of your party is unacceptable, they are authorised to end the stay and you will be asked to leave Tynrhyd Retreat premises. Should this situation arise our responsibility for your booking will cease and we will not be obliged to cover any expense which may be incurred by the party concerned, neither will we consider any claim for compensation or refunds. You are responsible for the cost of any damage caused by yourself or your party during your stay, these charges will be levied by and should be paid to G Price, Owner of Tynrhyd Retreat. Should any such behaviour halt or interrupt Tynrhyd Retreat's ability to continue to trade any bed, room or other product, you will be responsible for compensating Tynrhyd Retreat in full for all losses directly or indirectly incurred. Furthermore, such behaviour or damage may lead to civil or criminal proceedings where appropriate. By these terms and conditions, you agree that Tynrhyd Retreat may at its discretion take a £450 pre-authorization (on your credit or debit card) as a security bond towards damage caused by you or your group to Tynrhyd Retreat property during your stay (For the avoidance of doubt such bond will only be claimed in the event of damage as referred to above).

13.2 We pride ourselves on creating a friendly, welcoming and above all safe places for people of all ages to enjoy. Any breaches of our admission, behaviour or safety policies will be treated seriously and regarded as a breach of these terms and conditions.

14. Noise Policy

We ask all guests to show consideration to the environment and to the neighbours of the Property in all manners and at all times.

The following restrictions apply to all properties and in respect of both strict and moderate noise policies as described:

14.1 You or any member of the party, must not take radios, CD players or other sources of music outside of the Property;

14.2 You will not turn up the music within the Property to provide music outside;

14.3 You must limit any loud music playing inside the Property, so it cannot be heard outside;

14.4 It is not permitted to use Fireworks in any part of Tynrhyd

Retreat or properties or estate;

14.5 Show consideration for the neighbours of the Property in the early morning and late evening; no loud noise before 9am or after 11pm.

14.6 Should you be having any deliveries or ordering taxis You must ensure that such third-party companies have clear directions.

14.7 The Owner expects that You and every member of your party will undertake to be considerate to the neighbours of the Property at all times and more specifically during the early hours of the morning and late evening.

14.8 Should You be in breach of any of the conditions set out in this clause 14 and/or the Owner has received a complaint by a third party, the Owners shall have the right to ask you to leave the Property immediately thus terminating the Contract and in such a case the Owner shall not be liable to You for any reimbursement of any monies paid, including the damage or pre-authorisation Deposit.


15. Hot Tub Amenity

The hot tub amenity should be used with great care and user manuals and signage should be referred to where available. No guest usage of our hot tubs after 9pm.

15.1 You and every member of your party are responsible for the safety of any child using such amenities.

15.2 It is advised that children under the age of 8 should not use the hot tub for safety reasons.

15.3 No child should use the hot tub or swimming pool unattended.

15.4 No glass or food should be taken into the hot tub or the surrounding areas.

15.5 The Owner will provide You with an information on the rules in which must be complied with by all persons using such amenity. Failure to observe such rules may result in the hot tub being deemed closed for the rest of the duration of the Rental Period.

For health and safety reasons a hot tub may be required to be emptied and refilled between guest bookings. If a house has a departure and arrival on the same day this will mean that the hot tub may not reach temperature until the following morning.

15.6 From time to time, it may be necessary to restrict access to the hot tub for maintenance, upkeep, or other reasons. We reserve the right to limit use and cannot guarantee use at all times of the year.

15.7 Should the amenities be closed during your stay, due to You being in breach of any of these Conditions, you will have no right to compensation.

15.8 Further detailed guidance and information can be found within the guest pack on-site

16. Insurance

The Owner suggests that You obtain adequate travel insurance prior to the Rental Date, for cover during the Rental Period for all matters to include cancellation of the booking for the Property, loss and personal injury.

Should a policy be taken out by You, or any member of your party, the Owner may request a copy of the same at any time.

17. Supervision

The Hirer agrees that the supervision of children, babies, dogs and any adults requiring care remains the responsibility of the Hirer at all times.

18. Drugs and Smoking Policy

Please note that Tynrhyd Retreat operate a no smoking and no drugs (other than medical) policy.

No smoking is allowed inside the premises.

Drugs, possession or usage, other than medical, are strictly prohibited inside or on the premises.

19. Promotional Bookings Terms & Conditions

Promotional offers will be subject to specific terms and conditions and where they may conflict with these the terms and conditions of the promotional offer shall apply throughout the offer period. This shall apply for stays of one night or more at this property and all reservations shall be paid in full prior to arrival. Any additional Products or services included in these offers cannot be cancelled. No amendments or refunds can be made and offers are non-transferable. Offers are subject to availability. Advertised rates are inclusive of VAT, where VAT is applicable to the service. This does not affect your rights should Tynrhyd Retreat cancel your Booking in which case clause 9 applies. Tynrhyd Retreat reserves the right to withdraw promotional offers at any time, without prior notice.

20. Complaints

It is our aim to settle any complaints amicably and quickly. Should you have any problems whilst on holiday please contact the owners or the operations manager as soon as possible so that all reasonable efforts can be made to rectify the situation. If, for any reason, the issue cannot be resolved to your satisfaction and you wish to make a complaint, a written notification must be given to us no later than 28 days after the end of your holiday.

21. Force Majeure Event

The Owner shall not be in breach of these conditions nor liable for delay in performing, or failure to perform, any of its obligations set out in these conditions or otherwise, if such delay or failure results from events, circumstances or causes beyond its reasonable control.

Should a Force Majeure Event happen during the Rental Period, the Owner will do all that is reasonably practicable to provide You with alternative accommodation. However, should alternative accommodation not be found or accepted by You, the Owner shall not be liable to You for any loss incurred by You for events that are outside of our control. Refer to clause 15.1 Travel Insurance.

22. Third party websites and viruses

Tynrhyd Retreat cannot be held responsible for the accuracy, content, or availability of information about our holiday complex or our organisation that may be found on third-party websites. Neither are we responsible for the content or privacy policies of any third-party websites that have links to or from the Tynrhyd Retreat website.

23. Tourist Attractions

To avoid disappointment, you should check the seasonal and/or daily opening times of any tourist attractions/ travelling services prior to arriving at Tynrhyd Retreat or the attraction concerned.



Please read through our terms and conditions regarding internet usage when staying at Tynrhyd Retreat.

Extent of the Service

We do not recommend in particular the use of any websites (or other internet related services) (“Internet Services”) and your use of Internet Services is carried out entirely at your own risk.

We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.

We have no responsibility for, or control over, the information you transmit or receive via the Service.

Save for the purposes of network diagnostics we do not examine the use to which you put the Service or the nature of the information you send or receive

We do not guarantee:

the availability of the Service;

the speed at which information may be transmitted or received via the

Service; or

that the Service will be compatible with your equipment or any software which you use.

Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received using the Service, we do not guarantee the security of the information which you may transmit or receive using the Service or located on any equipment utilising the Service and you accept that it is your responsibility to protect your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of your information and data.

We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the service.

Your Use of the Service

You must not use the Service to access Internet Services, or send or receive emails, which:

are defamatory, threatening, intimidatory or which could be classed as harassment;

contain obscene, profane or abusive language or material;

contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature);

contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability, medical condition or sexual orientation; 2.1.5 contain material which infringe third party’s rights (including intellectual property rights);

in our reasonable opinion may adversely affect the manner in which we carry out our business; or

are otherwise unlawful or inappropriate;

Music, video, pictures, text and other content on the internet are copyright works and you should not download, alter, e-mail or otherwise use such content unless certain that the owner of such works has authorised its use by you.

We may terminate or temporarily suspend the Service if we reasonably believe that you are in breach of any provisions of this agreement including but not limited to clauses 2.1 to 2.3 above.

We recommend that you do not use the service to transmit or receive any confidential information or data and should you choose to do so you do so at your own risk.

The Service is intended for consumer use only. In the event that you use the

Service for commercial purposes we would specifically refer you to clause 5.2 below.

Criminal Activity

You must not use the Service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the United Kingdom or in any state throughout the world.

You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.

You agree and acknowledge that we may keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address.

You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by you which may include, but is not limited to, disclosure of such information as we have (whether pursuant to clause 3.3 or otherwise), and are entitled to provide by law, to law enforcement authorities or rights-holders.

Other Terms

You agree to compensate us fully for any claims or legal action made or threatened against us by someone else because you have used the service in breach of these terms and conditions, and in particular clause 2.1 to 2.3 and 3.1 above.

Whilst we do not seek to limit our responsibility for fraudulent misrepresentation or if you are injured or die as a result of our negligence we have no responsibility (to the extent permitted by law) to compensate you (whether or not we are negligent) for any direct financial loss, loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption, loss arising from disclosure of confidential information, loss arising from or in connection with use of the service or inability to use or access the service or a failure, suspension or withdrawal of all or part of the service at any time or damage to physical property or for any other similar direct loss that may arise in relation to this agreement whether or not we were advised in advance of the possibility of such loss or damage.

We agree that neither this agreement does not allow either party to act as, or hold themselves out as, acting as an agent of the other party and that that the terms of this agreement are not enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999.

This agreement is governed by the law of England and Wales and is subject to the non-exclusive jurisdiction of the Welsh courts.

Limitation of Liability

The Owner does not exclude or limit their liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence or the negligence of employees or agents; for fraud or fraudulent misrepresentation; or for breach of your legal rights in relation to the Booking Service.

Nevertheless, to the fullest extent permissible by law the Owner disclaims any and all promises, warranties, conditions or representations relating to the Booking Service. In particular, the Owner does not make any promises with respect to:

The availability of the Owner or Agency’s Website;

Errors contained in any documentation supplied by the Owners or their representatives, which may or may not appear on the Owner or Agency’s Website or other materials;

The quality or suitability of the Property or the Owner.

The Owner shall not be liable to You or any member of your party for any loss You incur in the event that the Owner overbooks the Property or cancels your booking.

Should the Owner be deemed to be liable by order of the Court in any respect, such liability will be limited to the amount of the deposit and shall only be paid once to You.

Should a suitable insurance policy be obtained pursuant to clause 15 above, You or any member of the party, must first claim for any such loss under that policy, with the Owner being liable, pursuant to clause 16.4 above, only for the difference (if any) between the amount achieved by way of deposit by the Owner and the amount the insurance company has paid to You.

You acknowledge that in booking the Property, all personal belongings and vehicles, including the contents of those vehicles, belonging to You and any member of your party, is left at the Property entirely at your and their own risk. The Owner shall accept no responsibility for any loss, damage or injury to You or your guests and to yours or their personal property during the Rental Period.

Governing Law and Jurisdiction

These Conditions and any disputes or claims arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) are governed by, and construed in accordance with, the law of England and Wales and the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.

I confirm that by booking accommodation at Tynrhyd Retreat, I accept these terms and conditions.


Covid information

We are keeping abreast of Government guidance and will update our policies in accordance with developments.

We may implement the following precautionary steps;

* All guests travelling must be free of coronavirus and not in a period of self-isolation. Any guest with coronavirus symptoms should not check in to the house.
* Any guest developing symptoms should leave the property immediately to self isolate at their own home.
* The owner will be advised by you of any guests developing coronavirus symptoms while at the property
* Check in's will be remotely managed by telephone with a key left for property access.
* Maintenance inside the house will be limited to emergency work only
* We reserve the right to undertake capital investment works on site in the future, endeavouring at all times to minimise any impact on guests, and providing notice in advance such should works be undertaken during guests’ stay

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